Simple pricing. Setup included.
No contracts, no per-seat fees, no setup invoice. Pick website chat, or add phone answering for the full front desk.
Chat
Vela on your website.
Setup included. Month to month.
- AI website chat, 24/7
- Knowledge base written for you
- Lead capture: name, email, phone
- Every conversation emailed to you
- Dashboard and lead history
- Same-day updates
Chat + Phone
The complete AI front desk.
Setup included. Month to month.
- Everything in Chat
- AI phone receptionist on your line
- 300 voice minutes included, then $0.15/min
- Robocall detection and blocking
- Voicemail fallback with alerts
- Call transcripts emailed instantly
Multi-location
For groups and franchises.
Setup included. Month to month.
- Everything in Chat + Phone
- One assistant per location
- Shared or separate knowledge bases
- Higher voice minute pools
- Priority changes and reviews
Prices in USD. Cancel anytime.
Compare plans
| Feature | Chat | Chat + Phone | Multi-location |
|---|---|---|---|
| Website chat 24/7 | Yes | Yes | Yes |
| Done-for-you knowledge base | Yes | Yes | Yes |
| Lead emails and dashboard | Yes | Yes | Yes |
| AI phone receptionist | No | Yes | Yes |
| Voice minutes included | No | 300 / month | Custom |
| Spam call blocking | No | Yes | Yes |
| Live ticket availability | Yes | Yes | Yes |
| Multiple locations | No | No | Yes |
Pricing FAQ
How much does it cost?
Two plans, month to month. Chat is $149 a month for Vela on your website. Chat + Phone is $299 a month and adds phone answering with 300 minutes included, then 15 cents a minute. Setup is included. No long-term contract.
Is there a contract?
No. Both plans are month to month and you can cancel anytime.
Can I try it before I buy?
Yes. You're chatting with Vela right now, so this is exactly what your customers would get. Book a demo and we'll show you Vela answering questions about your own business before you commit.
What if Vela or the phone service has an outage?
Calls automatically fall back to voicemail and you get an alert email, so a caller never hears dead air.
Is my data safe?
Conversations are stored securely and encrypted in transit, used only to run your front desk, and never sold or shared. You can ask us to export or delete your data at any time.
One recovered booking can cover the year.
See Vela answer questions about your own business in a 20-minute demo. Setup is done for you.