Every call answered.
Every lead captured.
FrontDeskReply gives your business an AI front desk named Vela. She answers your phone and your website chat 24/7 in your business's voice, books the next step, blocks the spam, and emails you every conversation.
Works with the tools you already use
- Wix
- Squarespace
- WordPress
- Shopify
- Webflow
- Any phone number
- Ticket Tailor
Not a demo. A front desk that's already working.
Vela has run the phones and website for a busy Houston puppy yoga studio since April 2026. These are real numbers, not projections.
phone calls answered by Vela
website chats, 72 left their email
of chats came after hours or on weekends
in private-party bookings traced to Vela
Pawty Yoga, Houston, April 9 to October 1, 2026. Pawty Yoga is owned by FrontDeskReply's founder.
One assistant. Every channel your customers use.
Vela learns your prices, policies and schedule once, then answers the same way on the phone and on your website.
AI phone receptionist
Vela picks up on the first ring in a warm, natural voice, answers questions, takes the caller's name and number, asks how they found you, and emails you the transcript the moment the call ends.
Website chat
Instant, accurate answers on your site, with name and contact captured before the visitor leaves.
Every lead in your inbox
Name, contact info and the full conversation, emailed seconds after every chat and call.
Spam calls blocked
Robocalls are recognized and their numbers blocked, so you only hear about real customers. 57 blocked so far.
Live availability
Connected to your ticketing, Vela tells people exactly how many spots are left and sends them to book.
Guardrails, not guesses
Vela answers only from the knowledge base you approve. When she isn't sure, she takes a message instead of making something up.
Never dead air
If anything upstream ever fails, callers get voicemail and you get an alert. A ringing phone always lands somewhere.
Live in days. We do the work.
No software to learn and no scripts to write. You review, we launch.
20-minute kickoff
Tell us about your business, your busy times and what callers usually ask.
We build Vela's brain
We write her knowledge base from your website, prices and policies. Typically 50 to 120 answers.
Connect and review
We add the chat to your site and connect your phone. You test her and approve every answer.
Go live, keep improving
Every conversation is emailed to you. Send us a change anytime and it's live the same day.
What are missed calls costing you?
Most small businesses miss a quarter or more of their calls. Slide in your own numbers.
per year, from about 0 missed calls a month ( a month).
FrontDeskReply Chat + Phone is $299 a month.
Stop missing callsBuilt for a studio owner who couldn't answer his own phone while teaching. Now every call gets answered, and every morning starts with a list of people ready to book.
A real notification email, phone number masked.
Built for businesses where the phone is the front door.
Fitness & yoga studios
Classes, memberships, private sessions.
Learn moreEvent & party venues
Birthdays, private events, bookings.
Learn moreKids' activity centers
Parties, camps, classes.
Learn moreHome services
HVAC, plumbing, electrical, cleaning.
Learn morePet businesses
Grooming, training, boarding, pet events.
Learn moreHouston businesses
Local setup and support from a Houston team.
Learn moreQuestions business owners ask first
What is FrontDeskReply?
FrontDeskReply gives your business an AI front desk named Vela. She answers your website chat and your phone 24/7 using your own business information, captures every lead's name and contact info, and emails you the full conversation after every chat and call.
Who is FrontDeskReply for?
Small businesses that get the same questions over and over and book events, classes or appointments: fitness and yoga studios, party and event venues, kids' activity centers, pet businesses, and home service companies. If your phone rings while you're busy and your website gets questions at night, it's a fit.
How does setup work?
Setup is done for you. We start with a 30-minute call, then we write Vela's knowledge base from your website, pricing and policies, install the chat bubble on your site with one line of code, and connect your phone line. You review everything before it goes live. Most businesses are live within a few days.
Do I need any technical skills?
No. We handle the setup. If you can forward a phone number and paste one line of code (or let us do it), you're set.
How much does it cost?
Two plans, month to month. Chat is $149 a month for Vela on your website. Chat + Phone is $299 a month and adds phone answering with 300 minutes included, then 15 cents a minute. Setup is included. No long-term contract.
Is there a contract?
No. Both plans are month to month and you can cancel anytime.
Can I try it before I buy?
Yes. You're chatting with Vela right now, so this is exactly what your customers would get. Book a demo and we'll show you Vela answering questions about your own business before you commit.
How does the phone answering work?
Vela answers your business line in a warm, natural voice with your business name. She answers questions from your knowledge base, asks how the caller heard about you, takes their name and number, and emails you the full transcript the moment the call ends. You can keep your current number by forwarding it, or get a new local number.
Give your business a front desk that never sleeps.
See Vela answer questions about your own business in a 20-minute demo. Setup is done for you.