An AI receptionist built by a pet business.
FrontDeskReply was born at a puppy yoga studio. Groomers, trainers, boarding and pet-event businesses get the same front desk: every call answered, every lead captured.
Sound familiar?
- Hands full of dogs means phones go unanswered
- Vaccination, breed and pricing questions repeat all day
- Event and class inquiries need fast replies
How Vela helps
- Answers vaccination, age, breed and pricing questions
- Captures service requests with pet details
- Shares live availability for classes and events
- Proven at Pawty Yoga: 417 calls and 74 chats answered
Real results from a real small business
phone calls answered by Vela
website chats, 72 left their email
of chats came after hours or on weekends
in private-party bookings traced to Vela
Pawty Yoga, Houston, April 9 to October 1, 2026. Pawty Yoga is owned by FrontDeskReply's founder.
Read the full storyPet Businesses FAQ
Was FrontDeskReply really built for a pet business?
Yes. Vela was built for Pawty Yoga, a Houston puppy yoga studio, and has answered hundreds of calls there.
Can she answer vaccination and policy questions?
Yes, from the exact policies you approve. When she isn't sure, she takes a message instead of guessing.
How does setup work?
Setup is done for you. We start with a 30-minute call, then we write Vela's knowledge base from your website, pricing and policies, install the chat bubble on your site with one line of code, and connect your phone line. You review everything before it goes live. Most businesses are live within a few days.
How much does it cost?
Two plans, month to month. Chat is $149 a month for Vela on your website. Chat + Phone is $299 a month and adds phone answering with 300 minutes included, then 15 cents a minute. Setup is included. No long-term contract.
Will Vela make things up?
Vela answers only from the knowledge base we build with you. When she doesn't know something, she says so and takes a message instead of guessing. Prices, dates and policies come straight from what you approve.
Give your business a front desk that never sleeps.
See Vela answer questions about your own business in a 20-minute demo. Setup is done for you.