The AI answering service for home service pros.
When the AC dies at 7 AM, the first company to answer gets the job. Vela answers every call, gathers the problem, address and callback number, and emails you before your truck is warm.
Sound familiar?
- You're on a ladder or under a sink when the phone rings
- After-hours and weekend emergencies go to voicemail
- Answering services read a script and miss the details
How Vela helps
- Captures the issue, address or ZIP, and best callback number
- Explains service areas, diagnostic fees and hours
- Tags urgent requests so you can prioritize
- Blocks the robocalls that waste your day
Real results from a real small business
phone calls answered by Vela
website chats, 72 left their email
of chats came after hours or on weekends
in private-party bookings traced to Vela
Pawty Yoga, Houston, April 9 to October 1, 2026. Pawty Yoga is owned by FrontDeskReply's founder.
Read the full storyHome Services FAQ
Can Vela dispatch technicians?
Vela captures the job details and urgency and emails you immediately; you or your office confirm the appointment.
Do I keep my business number?
Yes. Most businesses forward their existing number to Vela, so nothing changes for your customers.
How does setup work?
Setup is done for you. We start with a 30-minute call, then we write Vela's knowledge base from your website, pricing and policies, install the chat bubble on your site with one line of code, and connect your phone line. You review everything before it goes live. Most businesses are live within a few days.
How much does it cost?
Two plans, month to month. Chat is $149 a month for Vela on your website. Chat + Phone is $299 a month and adds phone answering with 300 minutes included, then 15 cents a minute. Setup is included. No long-term contract.
Will Vela make things up?
Vela answers only from the knowledge base we build with you. When she doesn't know something, she says so and takes a message instead of guessing. Prices, dates and policies come straight from what you approve.
Give your business a front desk that never sleeps.
See Vela answer questions about your own business in a 20-minute demo. Setup is done for you.