Your customers don't keep your hours. Parents plan birthday parties after bedtime, homeowners notice a broken AC first thing in the morning, and professionals book classes on Sunday night.
What the data says
At Pawty Yoga, 59% of website chats came in after hours or on weekends. That's the majority of interest arriving when the front desk is closed.
Three ways to capture after-hours leads
- Answer instantly. An AI receptionist answers calls at any hour with real information, not a voicemail greeting.
- Capture contact first. Get the name and best contact so the lead isn't lost if the conversation ends.
- Follow up first thing. Wake up to a list of leads with full context, and reach out before your competitors do.
Make it effortless
FrontDeskReply sets all of this up for you, on your website and your phone. Book a demo or ask Vela in the chat.