Vela answers your website visitors instantly via live chat — and on Pro, picks up your phone calls too. Trained on your FAQs. Captures every lead. Never sleeps.
No credit card required · Setup in 2 minutes · Cancel anytime
Used by yoga studios, HVAC companies, plumbers, pet services & more · Chat: 2-3 second replies · Voice: sub-1 second · Powered by your own FAQs
Same visitor. Same website. Completely different outcome.
They have questions about your services, pricing, and availability. If they can't get an answer in seconds, they leave — and you never even know they were there.
Most website visitors have questions but no easy way to ask them. They browse, get stuck, and bounce to a competitor instead.
Most people search for services in the evening and on weekends. If you're not available to answer, that lead is gone by morning.
Without a way to engage them in real-time, you're invisible to the people already on your website looking for help.
Add Vela to your website with one line of code. On Pro, connect your phone number too. He learns from your FAQs and handles both channels.
Enter your common questions and answers in the dashboard. Pricing, hours, services, policies — anything your customers ask about.
Copy the widget code from your dashboard and paste it into your website. That's it. No developer needed.
Visitors see a chat bubble on your site. They type a question, Vela answers in 2-3 seconds using your FAQs. Accurate, friendly, on-brand.
Every visitor provides their name and email before chatting. Leads flow into your dashboard with full conversation history and contact info.
Vela handles the conversation. Your dashboard handles the rest.
Visitors click the chat bubble, ask a question, and get a real answer in 2-3 seconds. Vela uses your FAQs to respond accurately — day or night.
Every visitor provides their name, email, and optional phone number before chatting. Leads are saved to your dashboard with full conversation history.
See total conversations, messages, response time, lead capture rate, chatbot accuracy, and what visitors ask most — all in one place.
Select leads, write a message (or use a template), and send branded emails directly from the dashboard. No exporting, no switching tools.
Every lead is automatically scored as Hot, Warm, or Cold based on engagement depth. Focus your time on the leads most likely to convert.
When Vela can't answer confidently, he directs visitors to call your business number. No dead ends. No frustrated customers.
Add private notes to any lead: "Called Tuesday, following up Friday." Track your pipeline without leaving the dashboard.
Export leads, analytics, FAQ lists, and chat transcripts as professional branded Excel files. Share with your team or import into your CRM.
On the Pro plan, Vela becomes your AI receptionist. When customers call your business number, Vela picks up instantly — greets them by name, answers questions from your FAQs, and captures their info as a lead. Sub-1-second response time. Sounds like a real person.
Real results from real businesses using FrontDeskReply.
Enterprise chat tools charge $300-$2,500/mo. Generic chatbots frustrate your customers. We're the sweet spot.
| Feature | FrontDeskReply | Intercom / Drift | Free chatbots |
|---|---|---|---|
| Monthly price | $99 – $199 | $300 – $2,500+ | Free (limited) |
| Setup time | 2 minutes | Days to weeks | 30+ minutes |
| Trained on YOUR FAQs | ✓ Yes | Requires setup | ✗ Generic templates |
| Lead capture built in | ✓ Name, email, phone | ✓ Yes | Basic or none |
| Analytics dashboard | ✓ Full suite | ✓ Advanced | ✗ Minimal |
| Email outreach to leads | ✓ Built in | Separate tool | ✗ No |
| Built for small business | ✓ Purpose-built | Enterprise-focused | Generic |
| Sounds like your business | ✓ Your tone + FAQs | Requires training | ✗ Robotic |
| AI voice receptionist | ✓ Pro plan | $500+/mo add-on | ✗ No |
Most business owners underestimate this number. Let's make it real.
Most businesses capture their first lead within 24 hours of installing Vela.
7-day free trial on Starter · No credit card required · Cancel anytime
If Vela doesn't pay for itself in 30 days, cancel. No questions asked.
It's the first thing every business owner asks. Here's the honest answer.
He pulls answers from your FAQ knowledge base, business profile, hours, and service areas. He doesn't make things up — he only says what you've told him.
If Vela isn't confident in an answer, he says "Give us a call at [your number]." No guessing, no hallucinating, no bad answers.
Every message, every response, every lead captured is stored in your dashboard. Full transparency, full audit trail.
Your analytics show what visitors ask most. Add those questions to your FAQs and Vela's accuracy keeps climbing. You're always in control.
If customers visit your website and ask about pricing, hours, services, or booking — Vela handles it.
Every business gets different questions. Vela handles all of them.
If Vela doesn't capture at least 5 leads in your first 30 days, we'll give you a full refund. No questions asked. We're that confident.
See the orange chat bubble in the bottom-right corner? That's Vela. Click it and ask anything about FrontDeskReply.
Go ahead — ask him how much it costs, how setup works, or what makes us different. 👇